Waiting for Clients to Show up is Costly

Here’s the normal amount of time a farrier will wait for a client who is late to a hoof-care appointment:

13% of farriers will wait 5-10 minutes.

43% will wait 11-15 minutes.

29% will wait 16-20 minutes.

7% will wait 21-25 minutes.

8% will wait 26-30 minutes.

— 2018 American Farriers Journal reader poll

 

Where Do Farriers Get Footcare Product Information?

Some 85% of farriers indicated that attending the International Hoof-Care Summit served as their main source for obtaining the latest footcare product information. This was followed by 63% of farriers who obtain the latest product information during visits to farrier supply shops.

Visits to internet websites were used by 46% of these farriers while 43% found valuable product information while attending local farrier clinics.

Some 37% of farriers gain essential product information from manufacturer literature and 24% utilize footcare related webinar sources. Some 27% of farriers also rely on other sources for footcare product ideas.

— Survey of attendees at 2019 International Hoof-Care Summit


Friday's Farrier Facts & Figures is brought to you by Markel Insurance.

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