Major Farrier Gripes About Pricing, Payments
| Concerns | % of of Farriers |
| Payment concerns (not paying on time, slow payment, late payments, post-dating checks, chasing payments) |
67% |
| Pricing complaints (bargaining, not wanting to pay fair price, constant whining about costs) |
27% |
| Lack of loyalty (constantly changing farriers, being fired for raising prices) |
6% |
— Survey of attendees at 2007 International Hoof-Care Summit
How Veterinarians Share Lameness Information with Farriers
| Options | % of of Farriers |
| Provide only a diagnosis of pathology | 24% |
| Provide imagery, with or without notes |
24% |
| Provide diagnostic imagery, with or without notes, along with a shoeing prescription |
24% |
| Provide diagnostic imagery, with or without notes, and have shoeing discussion | 28% |
— 2019 American Farriers Journal lameness survey
Friday's Farrier Facts & Figures is brought to you by Markel Insurance. 
Markel Corporation (NYSE – MKL) is a holding company for insurance, reinsurance, and investment operations around the world. Headquartered in Richmond, Virginia and founded in 1930, Markel reports its ongoing underwriting operations in three segments, and products originate from four insurance divisions and one reinsurance division. Markel Ventures, a subsidiary that makes strategic investments in companies outside of the insurance marketplace, is another important component of our business.
In each of our businesses, we seek to deliver innovative products and responsive customer service so that we can be a market leader. Our time horizon is long-term, our underwriting approach is disciplined, and our focus is on continuously improving the quality of the customer experience. Our financial goals are to earn consistent underwriting and operating profits and to combine those profits with superior investment returns to build shareholder value.
