As an Army veteran and American Farrier’s Association certification tester, Brandon Stubbs, CJF, is meticulous about his practice. To keep it running smoothly, he has all new clients agree to his terms of service, which he says keeps him safe and reduces client turnover by establishing boundaries before they can be crossed. 

“All horses must be well-behaved for the trimming and shoeing process. Horses’ hooves and legs must be cleaned of mud and dry in preparation for hoof care to be performed. A well-lit area with a roof overhead and plenty of room to maneuver around and away from a horse is necessary. Also, a flat and level shoeing area. For example, this excludes driveways or wash stalls as suitable shoeing areas. Clients must adhere to regular and timely hoof maintenance. I’m currently only accepting horses that maintain a 6-week shoeing cycle. The location of the horse will be within a 35-minute commute of Union, Mo. Payment is always due at the time of service and is payable via cash, check or Zelle. Someone must be present at all times while I’m working with a horse. I do not work on horses with no one present. I do not catch horses from pasture or return them to pasture. The disciplines and types of horses that I primarily service are dressage, jumpers, trail, general pleasure riding and flat-shod Tennessee Walking Horses. I do not service purebred draft horses.

“These conditions of service are in place to ensure the safety of myself…