When dissatisfied with the work of a farrier, one horse owner told us, she likes to “hit the nail on the head and get the air cleared. It isn’t always pretty, but it’s a necessary evil.”

It could get even uglier, when you, the next farrier on the scene, get pulled in by this or any other horse owner looking for an opinion. You bend over the feet of the problem horse, find what you believe to be truly bad shoeing, then look up into the eyes of a glaring, expectant owner.

What do you say?

Do you offer a polite but meek, “Geez, it’s really hard to say how this happened.”

Or do you find the farrier guilty as accused, verbally blast him right out of his rig and start counting the dollars soon to come your way from his former client? This would be justifiable, wouldn’t it, based on his sub-par work and, more importantly, the genuine benefits the horse would receive from your better care? 

That’s what American Farriers Journal wanted to know, so we posed this question to subscribers of the e-mailed “Shoeing Tip Of The Week.” A trainer, veterinarian or horse owner asks you to look at a lame horse and after a careful examination, you conclude that the problem is caused by the way the horse has been shod or trimmed by another farrier. How do you handle this situation?

Farriers Weigh In

Matt Carava, a farrier in Arcadia, Calif., draws a hard line with a self-imposed rule: “I always resist critiquing another farrier’s work. I will evaluate a horse only if I’ve been hired to do the shoeing,” he says. Besides, he notes, “When anyone critiques another farrier’s work without that person being present to provide all the facts, it really can’t be fair.”

Fairness to the previous farrier was a common theme among the responses.

“It’s difficult for me to critique another farrier’s work because I was not the fly on the wall when that horse was worked on. I have no idea how the horse behaved or what kind of foot the horse had at that time,” says a shoer Kim Hillegas, Ormond Beach, Fla.

Farrier John Beinecke of Burlington, Wis., feels likewise. “If I am seeing the horse for the first time, I would not know what problems the previous farrier had to face,” he says.

Monica Hoff, a Green Bay, Wis., farrier, says, “When commenting on another farrier’s work, I never say that the work caused any problem. A lot of factors contribute to lameness and soundness problems. I simply say that I would do some things differently with regard to the shoeing. Then I explain my recommendations.”

When put on the spot, some farriers concede the uncertainties about the cause and treatment of equine foot problems. 

Jim Johnson of Will Point, Texas, says, “I would give my opinion about how I would try and correct the problem. I would also make it clear that many times these shoeing methods are trial and error and that I would like the opportunity to visit with their farrier and keep him involved.”

Different Strokes

Because of the uncertainties of any particular case, some latitude should be given when judging the work of another farrier, according to Walter Kreeger, a teacher at Northwest Technical Institute in Springdale, Ark. “Farriery is part science and part art,” he says. “I have come to the conclusion that as long as the basic principles of the scientific parts have been complied with, we should allow the previous farrier to exhibit a little art.”

Farriers can simply acknowledge the differences between them as one way to sidestep accusations about absent farriers from horse owners. 

“If they ask if the problem was created by the former farrier, I will say that the farrier before me does not see things the way that I do, so let’s see if the way I see them helps this horse,” says Martin Kenny, a farrier in Carthage, N.C. “The objective here is to get away from blaming the guy ahead of you. The owner is more than happy to do that without my help.” 

Farrier Tim Dodd of Broadview Heights, Ohio, works the differences between farriers into a lighter approach to deflect the accusations of horse owners. He tells them, “Well, this isn’t the way I would have done this horse, but that’s why they make so many of us (farriers).” 

He suggests caring for the animal and later seeking out the previous farrier to determine if he or she was coerced into the bad shoeing job by a horse owner, trainer or other “expert.” If not, he says, the two farriers can discuss the ins and outs of the horse’s condition and treatment. 

Look Ahead, Not Back

Many respondents suggest steering discussions with horse owners toward the treatment ahead rather than the poor care of the past.

“When I am presented with this situation, which is pretty often, since my practice tends to be figuring out obscure causes for lameness, I try to address the problem, not who created it,” Kenny says.

“As an example, I will say, ‘The thing that I see we need to do is give this horse more support than what he has at this time,’ or ‘I think that if we remove some more foot here, it will help get this horse to better use this limb the way he was designed to do.’”

Also advocating that approach, Carava says, “If after examining a horse I find a problem with the previous shoeing that I feel is causing lameness, I try looking ahead by suggesting a shoeing change. I will say, for example, ‘Let’s try bigger shoes,’ or ‘I’m going to use a smaller nail,’ or ‘I think he will go better if I can balance him out.’ That way we can quickly get the horse back on the road to soundness.” 

Not a single respondent denied that bad shoeing does occur.

Finding such a case forces Beinecke to admit, if not say aloud, “Since we cannot all come into this business with 20 years experience, our abilities will vary.”

Poor shoeing work also begs the question, “Does this horseshoer know if he is doing a bad job or not?” says Scott Anweiler, a 25-year farrier in Ohio. 

Though Anweiler believes “there is no excuse” for longtime farriers to not know their stuff, he is more than willing to discuss shoeing techniques with any and all farriers in his area. But he won’t criticize farriers in front of their clients, and he notes that, “We have all made or make mistakes, and as long as we learn from our mistakes we can improve.”

Look Both Ways

Some farriers warn that perhaps suspicion should be a two-way street when horse owners blame bad shoeing for foot problems.

“There are always two sides to every story, and the owner of the horse tends to reveal only one,” says farrier Cindy Privatte. “They forget the fact that the horse is a ‘killer’ and it was all the farrier could do to get the shoes on in the first place.”

Adds Hillegas, “Generally, it is the clients who ask about footwork who are the ones with the ‘project’ ponies that do not stand well, horses that are not getting enough nutritional support to create strong healthy feet, horses whose environment wrecks a foot or even the owner does not care enough to maintain regular appointments.

“I will attempt to relay these last thoughts as tactfully as possible, usually by telling a story about footwork done on ‘another client’s’ horse.”

Though the respondents strongly agree that criticizing another shoer is not a good practice, they acknowledge that it does happen.

As Kreeger notes, “We are already known to a certain extent as a group that always criticizes the previous job, and I’m certain our job is being criticized by the next guy.”

Carava cautions that farriers who criticize others may be hurting themselves instead, so he avoids doing so for selfish reasons. “Bad-mouthing the previous farrier does not benefit the horse and will only make me look unprofessional and insecure,” he says.

Farriers have their backs to the wallwhen facing horse owners eager to blame a shoer for foot problems. 

“You cannot lie and say that the former farrier did nothing wrong, otherwise the horse would not be in the situation he is in and the owner already knows that,” says Kenny, a 30-year farrier. “Just try to make the owner understand that it is a matter of how each farrier sees it. The one ahead of you sees it different than you do, that's all there is to it. Remember, if you miss it, the farrier following you will see it differently than you and possibliy help the horse. 

"After all, helping the horse is what we are all out to do in the first place, isn't it? And what is right or wrong is up to the horse to tell of us."