Articles Tagged with ''client communication''

Briefings

After hearing reports about horses becoming lame within 24 hours of vaccination, Texas A&M University researcher Ilka Wagner compared seven chronically laminitic horses and seven healthy horses.


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Can You Put that in Writing

Can You Put That In Writing?

Spoken communication can reflect a casual comfort with clients, but it can also leave room for problems. A well-crafted note might make your work easier.

Every farrier has experienced it during his or her career: You tell a client something, and he or she hears something completely different.


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Educating Your Clients

Here are some of the best techniques, products and teaching tools that farriers are utilizing to help answer customer questions

It can be frustrating when you’re trying to explain a hoof-care problem to a client and they just stare back at you blankly.


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