Items Tagged with 'John Watkins'

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When & How to Fire Clients

Farrier safety & positive working relationships main factors in letting clients go
Choosing to fire a client can be a difficult decision. On top of losing business, farriers risk damaging relationships with surrounding clients. American Farriers Journal recently asked farriers why and how they go about firing clients.
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Why Do Farriers Fire Clients?

Check out the results of our December poll and learn how & why farriers break the news
Regardless of why farriers, vets or other equine professionals choose to let go of clients, ultimately their goal is to protect themselves and the horse. And while the majority of clients are responsible and respectful, it’s crucial to know how to handle difficult situations.
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