respect

From The Desk Of AFJ

Farriers Hold Client Respect

By Red Renchin posted on September 18, 2014 | Posted in Clients

One complaint I have heard from many farriers is their clients and others in the horse community lack respect for them. This is true among a small number of people who have no concept of what we do or lack a fundamental understanding of the importance of quality footcare (and the farrier's role in that).

The Hoof-Care Bottom Line

Benchmarks of Professionalism

There’s more to being regarded as a hoof-care professional than simply taking care of horses’ feet and leaving a bill

By Esco Buff posted on May 1, 2013 | Posted in Business Practices

In our industry and many others, the word profession and professional are used to describe a variety of things.

The Backyard Horse

Backyard Horse Owners: Who are They?

Farriers describe these clients, and the clients describe themselves

By Michelle Drewek posted on April 1, 2012 | Posted in Clients

"Backyard horse owners are my primary clients, and I value each and every one. Some are neighbors, some are riding buddies and I am one myself," says a farrier of backyard horses. Backyard horse owners, like the horses themselves, come in all types.

25 Top Tips for Satisfying Customers

These are successful horseshoers because their skills aren’t only limited to forging or hoof care, but also include quality customer service

November 1, 2011 | Posted in Clients

Customer service has always been a popular business topic in the pages of AFJ. We've pulled 25 of the best tips on the subject, beginning in 2000 that will serve as solid advice for delivering your best customer service

Get it Done Vs. Get it Done Right

A horseman’s approach to training young horses for shoeing and trimming

By Seth Warner posted on March 1, 2008 | Posted in Shoeing, Trimming

This article has a very specific audience — farriers like myself who find themselves working on young stock and horses who have a poor understanding of the trimming and shoeing process.

Frankly Speaking

When It Comes to Laminitis, Know When to Just Say No

By Frank Lessiter posted on May 1, 2007 | Posted in Lamenesses

When dealing with laminitis, most cases require a team approach between the horse owner, farrier and veterinarian. And if there is no respect or communication between you and any of the other parties, Amy Rucker maintains, you should decline to work on the horse.

Items Tagged with 'respect'

ARTICLES

Farriers Hold Client Respect

Benchmarks of Professionalism

Backyard Horse Owners: Who are They?

25 Top Tips for Satisfying Customers

Get it Done Vs. Get it Done Right

When It Comes to Laminitis, Know When to Just Say No

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