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25 Top Tips for Satisfying Customers

These are successful horseshoers because their skills aren’t only limited to forging or hoof care, but also include quality customer service
November 1, 2011 | Posted in Clients
Customer service has always been a popular business topic in the pages of AFJ. We've pulled 25 of the best tips on the subject, beginning in 2000 that will serve as solid advice for delivering your best customer service
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Horseshoers Gather In New Mexico’s High Desert Country

American Farrier’s Association officials say Albuquerque convention ranks among the best ever for the organization
By Pat Tearney posted on May 1, 2007 | Posted in Trimming

With the Sandia Mountains looming overhead, members of the American Farrier’s Association gathered along the banks of the Rio Grande River in Albuquerque, N.M., for their annual convention from Feb. 27 to March 3.


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Achieving Balance Through Trims

Developing a thorough knowledge of anatomy, load-bearing and trimming techniques helps achieve critical balance goals
By Dave Ferguson posted on July 1, 2004 | Posted in Education, Trimming
For the majority of the first half of my shoeing career, I educated clients — and farriers — about conformation and the proper way to balance a foot.
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He's A "Sole Man"

California farrier Mike Savoldi challenges many traditional ideas on shoeing
By Dawn Jenkins posted on May 1, 2003 | Posted in Trimming
Farrier/Researcher Michael Savoldi has a goal — a big goal. Savoldi is investigating the very core of how farriers trim and shoe feet.
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Hoof Care on Parade

Hoof Care on Parade

Greg Martin, CJF, of Boerne, Texas, takes the unique approach of marketing his hoof-care practice with a Christmas parade float in Boerne and Comfort, Texas. The award-winning float boasts a variety of surprising features.

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Life Data Labs

Life Data Labs Inc

Life Data Labs Inc. is a dedicated product manufacturer committed to producing premium quality animal nutrition and health products through continuous product improvement and new product development. First-class ingredients, fresh products, consistent high quality and scientifically proven effectiveness are the principal features of Life Data Labs animal health products. And that's why they've produced the #1 recommended hoof supplement by farriers for 12 consecutive years.
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Kawell USA

Kawell develops and produces copper alloy horseshoes and inserts, giving horses the care that they need to fight issues associated with white line disease, seedy toe and thrush.
Smart Pak

SmartPak

From the feed room to the tack room, SmartPak offers innovative solutions to help riders take great care of their horses. SmartPak was founded in 1999 with the introduction of the patented SmartPak™ supplement feeding system. The revolutionary, daily dose SmartPaks are custom-made for your horse, individually labeled and sealed for freshness.
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