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25 Top Tips for Satisfying Customers

These are successful horseshoers because their skills aren’t only limited to forging or hoof care, but also include quality customer service
November 1, 2011 | Posted in Clients
Customer service has always been a popular business topic in the pages of AFJ. We've pulled 25 of the best tips on the subject, beginning in 2000 that will serve as solid advice for delivering your best customer service
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The Perfect Apprenticeship!

Planning is the key to this close working relationship
By Charles Orlando posted on December 1, 2000 | Posted in Business Practices
The American Farrier’s Association has an apprentice program, which some potential farriers have tried. Many more work out apprenticeship agreements with veteran farriers with varying levels of success.
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Hoof Care on Parade

Hoof Care on Parade

Greg Martin, CJF, of Boerne, Texas, takes the unique approach of marketing his hoof-care practice with a Christmas parade float in Boerne and Comfort, Texas. The award-winning float boasts a variety of surprising features.

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Life Data Labs

Life Data Labs Inc

Life Data Labs Inc. is a dedicated product manufacturer committed to producing premium quality animal nutrition and health products through continuous product improvement and new product development. First-class ingredients, fresh products, consistent high quality and scientifically proven effectiveness are the principal features of Life Data Labs animal health products. And that's why they've produced the #1 recommended hoof supplement by farriers for 12 consecutive years.
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Kawell USA

Kawell develops and produces copper alloy horseshoes and inserts, giving horses the care that they need to fight issues associated with white line disease, seedy toe and thrush.
Smart Pak

SmartPak

From the feed room to the tack room, SmartPak offers innovative solutions to help riders take great care of their horses. SmartPak was founded in 1999 with the introduction of the patented SmartPak™ supplement feeding system. The revolutionary, daily dose SmartPaks are custom-made for your horse, individually labeled and sealed for freshness.
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