Items Tagged with 'how do I grade clients'

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Frankly Speaking: Ride for Your Brand

For the farrier industry, poor communication with clients remains a top issue that may significantly damage a practice. It can lead to the loss of business that’s severe enough to cripple one’s livelihood. Clients and prospects often cite “not returning a phone call” as their main gripe with farriers. Many of those offended fail to realize that the inactivity is intentional.


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