Home / Keywords / customer relations

Items Tagged with 'customer relations'

ARTICLES

Briefings

July 1, 2009 | Posted in Education
A West Coast farrier says she is much more careful about charging in today’s tougher economy for some of the small things that she used to let slip by for the sake of effective customer relations.
Read More
Shop Talk

Mustad, Delta Join Forces

December 1, 2008 | Posted in Business Practices

The Mustad Hoofcare and Delta Horseshoe families are joining forces to create an integrated team dedicated to the hoof-care industry and to the welfare of the horse.


Read More

A Half-Century’s Lessons on Working Smarter

Hall-of-Fame shoer Lee Green shares lessons he wishes he’d learned earlier in his career
By Lee Green posted on September 1, 2004 | Posted in Business Practices, Education, Equipment
While he’s learned many things in his horseshoeing lifetime, Lee Green continues to analyze shoeing techniques and how to work smarter to make more money, save time and minimize labor. He encourages younger farriers to learn from older farriers’ war stories and to avoid the mistakes they’ve made.
Read More

Are You Leaving Shoeing Dollars On The Table?

Based on the price ranges given for treating this horse, you might be, but most farriers believe you need to immediately get a vet involved in this case
By Frank Lessiter posted on November 1, 2002 | Posted in Diseases

WHEN 18 FARRIERS described how they’d tackle the therapeutic shoeing case described at right, there were a wide variety of answers and prices that ranged from $75 to $750 for the first visit.


Read More

Twenty Reasons to Pay on Time

Fed up with late payments, some farriers are charging billing fees
By Michael Austin posted on September 1, 2002 | Posted in Business Practices, Clients
There can't be anything more frustrating than pulling up to a barn, shoeing a horse and then not getting paid. You’ve put in your valuable time and strenuous effort only to leave the work area with no more money than when you showed up.
Read More

Online With The Farriers' Forum

Customer Relations Issues
May 1, 2002 | Posted in Clients

 Q: I know that sometimes accidents happen when working with horses and that unexpected expenses occur through nobody’s direct fault.


Read More

Minimizing Customer Phone Calls

The benefits of using e-mail and a Web site for your shoeing business
By Sarah Senger posted on May 1, 2002 | Posted in Business Practices
Jimmy Gifford uses his e-mail and Web site as business tools for scheduling shoeing appointments, answering questions about general customer concerns and communicating with other farriers about hoof problems.
Read More

Briefings

January 1, 2002
Texas A&M University equine veterinarian Robin Dabareiner told attendees at the late November American Association of Equine Practitioners meeting in San Diego, Calif., that they’ll learn much more about the hoof by paying more attention to it. “Just by looking at the hoof more, I’ve learned an awful lot and realized that trimming is more important than shoeing,” she says. “With better trimming, horses are staying sounder longer and doing so with less drugs.”
Read More

Top Articles

Current Issue

View More

Current Issue

View More

Must Read Free Eguides

Download these helpful knowledge building tools

View More

Videos

Celebrating the 50th Anniversary

Celebrating the 50th Anniversary

American Farriers Journal is excited and honored to celebrate its 50th anniversary of publishing the hands-on magazine for hoof-care professionals. Learn more about our special edition, which comes out in December 2024.

View More

Events

More Events
Top Directory Listings
Life Data Labs

Life Data Labs Inc

Life Data Labs Inc. is a dedicated product manufacturer committed to producing premium quality animal nutrition and health products through continuous product improvement and new product development. First-class ingredients, fresh products, consistent high quality and scientifically proven effectiveness are the principal features of Life Data Labs animal health products. And that's why they've produced the #1 recommended hoof supplement by farriers for 12 consecutive years.
KAWELL 2023.jpg

Kawell USA

Kawell develops and produces copper alloy horseshoes and inserts, giving horses the care that they need to fight issues associated with white line disease, seedy toe and thrush.
Smart Pak

SmartPak

From the feed room to the tack room, SmartPak offers innovative solutions to help riders take great care of their horses. SmartPak was founded in 1999 with the introduction of the patented SmartPak™ supplement feeding system. The revolutionary, daily dose SmartPaks are custom-made for your horse, individually labeled and sealed for freshness.
View More