Additional finishing products. It doesn't pay any extra, but I like it when customers walk up and say, "Wow"! I've also had some send me some pretty rewarding texts and e-mails.
—Travis

The best change in my business this year was adding help. Hearing all the hipe about how kids don't work these days is blown away when you see how hard and willing to work the kids that give me a hand during the week.
—Rick

Hiring good help. The old adage "You can get 3 times the work done with two is absolutely true."
—Derek

Like Travis, I have added more finish work to my shoeing. I try to shoe and trim them all like they are the last one I'll ever do. It has generated a few compliments, but mainly I do it for me and the horse.
—Sean Petrilli

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