Items Tagged with 'client relationships'

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When & How to Fire Clients

Farrier safety & positive working relationships main factors in letting clients go
Choosing to fire a client can be a difficult decision. On top of losing business, farriers risk damaging relationships with surrounding clients. American Farriers Journal recently asked farriers why and how they go about firing clients.
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Why Do Farriers Fire Clients?

Check out the results of our December poll and learn how & why farriers break the news
Regardless of why farriers, vets or other equine professionals choose to let go of clients, ultimately their goal is to protect themselves and the horse. And while the majority of clients are responsible and respectful, it’s crucial to know how to handle difficult situations.
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Career Guide Know How

Recognizing When To Hire And Fire Clients

Building relationships with clients and knowing when to let them go may sound as easy as saying hello and goodbye, but there are a few things farriers should keep in mind when developing and ending client relationships that can make everything go a little more smoothly.


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Q&A: Breaking Point with Clients

Not every farrier-client relationship is a harmonious one. Sometimes you may endure things you don't particularly care for with some clients. What won't you tolerate from any client, regardless of the number of horses you trim/shoe for them?
Not every farrier-client relationship is a harmonious one. Sometimes you may endure things you don't particularly care for with some clients. What won't you tolerate from any client, regardless of the number of horses you trim/shoe for them?
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