Clients

Twenty Reasons to Pay on Time

Fed up with late payments, some farriers are charging billing fees
There can't be anything more frustrating than pulling up to a barn, shoeing a horse and then not getting paid. You’ve put in your valuable time and strenuous effort only to leave the work area with no more money than when you showed up.
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Customer Relations Issues

 Q: I know that sometimes accidents happen when working with horses and that unexpected expenses occur through nobody’s direct fault.


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Echoes Of The Anvil

A little horse-owner communication can go a long way
Tim Tritch and Matthew Gillis often found themselves repeating things to different clients about the care of horses. Gillis came up with an idea to address that problem and Tritch enthusiastically went along.
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The Question Of Scheduling

How Do You Keep Your Clients Regular?
So you've got the horse balanced, trimmed up properly and shod and you’d like to keep him that way. You ask the horse owner about scheduling the next appointment and you get an answer just about as firm as the sky you’re standing under.
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