Clients

Q&A: Client Questions

What are some of the best or oddest questions you've received as a farrier?
We conducted a survey with the readers of American Farriers Journal's weekly e-newsletter in which we asked farriers what are the most frequent questions that they receive from novice backyard horse owners. The 103 farriers who contributed to this survey have a combined average of 66% of backyard horses on their books. Here are all of the questions by novice horse owners, ranked in order of frequency in the survey.
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Correction: Incorrect Number Provided in Book Notes

We regret an error in providing the wrong phone number for contacting Doug Butler Enterprises. This mistake ran in the Book Notes of the September/October 2012 issue of AFJ. This column featured a review of the book Essential Principles Of Horseshoeing, Foundation Guide To Sound Trimming And Shoeing.
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Farrier Tips

10 Ways to Keep Clients

Nothing beats sound horses as a means for keeping your clients happy. However, a farrier business is a service-based business and it is important to pay attention to more than just trimming feet and nailing shoes on feet.
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The Backyard Horse

Problems Tend to Pile up on the Feet of Backyard Horses

Informal survey of most common issues for these horses indicates that when owners fail to address one problem, it often leads to others.
Farriers who spend a lot of time providing hoof care of backyard horses should be forgiven if they sometimes feel as if they're being swamped by a cascading torrent of foot problems. It seems to go with the territory.
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