The ever-changing demographics of the United States and Canada affect the types of clients farriers serve, stresses the farrier instructor from Kwantlen Polytechnic University outside of Vancouver, British Columbia. The area one chooses to live in greatly affects the types of horses and clients that farriers serve.
Every farrier has at least one client who square dances on your last nerve while wearing 4-inch spike heels. Although it’s tempting to fire an emotional or difficult client, improving your communication skills can go a long way toward improving your practice and keeping an otherwise good paying account.
At the American Association of Equine Practitioners annual seminar in December 2015, public speaker for Zappos, Jon Wolske, delivered insight on customer service and culture to the veterinarians in attendance.
Have you found yourself thinking that you were on the same page with someone only to find that you weren’t even in the same chapter? What very well could be a genuine attempt to be helpful by either party might be construed as something altogether different. That’s what makes the farrier-veterinarian relationship tricky.
As another new year gets underway, the American Farriers Journal editors thought it would be a good time to look into the crystal ball and make a few predictions as to what the equine footcare market may be like during the next 12 months.
Sometimes exceptional work with a horse won't matter — a farrier could be fired by the client regardless. All of the skill and knowledge with a horse didn't help. And as that farrier, maybe you're left wondering what the heck happened.
I’m your farrier. I drive backroads every day looking for you and your horses. I argue with the GPS lady about which turns to make, how far to drive, and where to go next.
Health insurance is a must for farriers. Yet, according to the American Farriers Journal 2014 Farrier Business Practices Survey, there’s a sizable number who roll the dice and forgo insurance. As we ring in the New Year, there’s a new incentive to buy an insurance plan, courtesy of Uncle Sam.
Just when it appears that New York Mayor Bill de Blasio has given up his quixotic quest to criminalize horse-drawn carriages, he continues beating a dead horse. While tilting at windmills, his actions confirm what many have suspected all along — it’s not about protecting horses.
We’re a little more than a week past the United States’ version of Thanksgiving. Despite football and post Turkey retail, it remains a day to reflect on how fortunate we are while others of different circumstances are not. Farriers seldom need reminder that the holiday provides specifically about the trade.
Greg Martin, CJF, of Boerne, Texas, takes the unique approach of marketing his hoof-care practice with a Christmas parade float in Boerne and Comfort, Texas. The award-winning float boasts a variety of surprising features.
Life Data Labs Inc. is a dedicated product manufacturer committed to producing premium quality animal nutrition and health products through continuous product improvement and new product development. First-class ingredients, fresh products, consistent high quality and scientifically proven effectiveness are the principal features of Life Data Labs animal health products. And that's why they've produced the #1 recommended hoof supplement by farriers for 12 consecutive years.
Kawell develops and produces copper alloy horseshoes and inserts, giving horses the care that they need to fight issues associated with white line disease, seedy toe and thrush.
From the feed room to the tack room, SmartPak offers innovative solutions to help riders take great care of their horses. SmartPak was founded in 1999 with the introduction of the patented SmartPak™ supplement feeding system. The revolutionary, daily dose SmartPaks are custom-made for your horse, individually labeled and sealed for freshness.