Platforms offer benefits for your business and industry, but poor conduct can be costly
Finksburg, Md., farrier Harry Serio resisted upgrading from a flip phone to a smartphone until 2016. While Serio doesn’t consider himself a tech-savvy person, he’s learned his way around the phone, although he says it has more functions than he knows (or cares to know) how to use. Purchased mainly for GPS capabilities, Serio soon discovered several Facebook groups for farriers and joined the conversation.