Sure, it’s an old cliché. Yet, it’s as true today as when it first appeared in 1719 within the pages of The Free-Thinker, a popular periodical of the day.

Hoof care has undergone a multitude of changes ever since the ancients domesticated the horse and assumed its responsibility. However, the last 40 years are arguably one of the most significant periods in its growth than any other 4-decade span. This time witnessed dramatic changes in how farriers work with one another, and saw unrivaled technological advancements.

Like other farriers, Mike Bagley was getting client calls from 6 a.m. to 10 p.m., 7 days a week. Understandably, it is hard to keep your cool when it seems like clients don’t respect your private time. Now the Canton, Ohio, farrier leaves it to his voicemail to help. The voicemail greeting states his hours of contact and informs the caller that he does not work on Sundays. “By limiting the times I take calls I’m adding a human element to myself,” he says. “It tells them in a subtle way that I am human too and need my time away from work like anyone else does.”