Our “Hoof-Care Q&A” this issue features advice from Florida farriers on better communication with horse owners on their role in footcare (Page 64). The five shoers in this story gave tactics they found effective when trying to enlist the client’s help.

Back in January 2013, Delaware, Ohio, farrier Dean Moshier was invited to be on an online radio show Stable Scoop on Horse Radio Network. In it, he discussed a top 10 list of what most farriers wanted their clients to know. Over the last 3 years, these questions and answers have evolved, mainly influenced by client interactions within Moshier’s practice. He recently delivered this at the Midwest Horse Fair, which draws tens of thousands of equine enthusiasts to south-central Wisconsin every year.

There are situations that are so clearly split between right and wrong that there is no question as to what the ethical decision should be. A classic example is finding a lost wallet containing identification and money. The ethical person returns it to the owner; the unethical person does not.