Articles Tagged with ''clients''

Briefings

If measuring the foot for and building a shoe, Jacob Butler says consistency is the key in building your system. That system comes as a result of experience.
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Career Guide Know How

Recognizing When To Hire And Fire Clients

Building relationships with clients and knowing when to let them go may sound as easy as saying hello and goodbye, but there are a few things farriers should keep in mind when developing and ending client relationships that can make everything go a little more smoothly.


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Web-Exclusive Feature

Horse Owners are Asking for More Footcare Details

As described in detail on pages 24 and 25 of the March 2015 issue of American Farriers Journal, several recent surveys reveal significant differences between what farriers believe clients are seeking in terms of footcare information and what horse owners say they really want.
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It Is Time To Follow Our Own Advice

Frankly Speaking
For the past 27 years, readers have relied on our November issue to deliver practical business information. This issue has focused on the non-footcare aspects of the farrier profession. The articles are intended to help farriers build better business practices through tested advice provided by other farriers.
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Getting The Client’s Buy-In On Hoof Care

Farriers have various strategies to encourage horse owners to be involved in their horse’s footcare
When the owner takes an active role in hoof care the farrier and, ultimately, the horse are the beneficiaries. However, it can be difficult to get that buy-in with novice horse owners because many of them are new to owning horses and inexperienced in their understanding of equine care and handling.
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Do You Run Your Business or Does it Run You?

Veteran farrier Dave Farley provides insight on the critical business needs for operating a farrier practice
The greatest danger to a farrier practice is complacency, according to Dave Farley. He recalls many farriers who had the business and income that they wanted because they believed change would never come. The Coshocton, Ohio, and Wellington, Fla., farrier told attendees at the early November 2014 Cornell Farrier Conference that this mindset allows someone who is hungrier to pass by the complacent farrier.
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Red Flags for Farriers

Recognize Different Types of Problematic Clients

Identifying traits of problematic clients will help you determine which ones to keep
I'm sure you have clients who raise your blood pressure as soon as you see their name on your schedule. After years of hard work building a solid business, getting rid of clients seems to fly in the face of your desire to increase your client base and income. But firing clients may just be what your business and your mental health need.
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