Business Practices

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Set the Tone with Clients Before They Join Your Practice

Hall Of Fame farrier Dave Farley relies on an interview and correspondence to find the right clients for his multi-farrier practice
When you have a good client, you look forward to getting to that barn. They respect your investment in developing skill and knowledge, appreciate your work with their horses and — although it isn’t about the money — they pay on time, without commentary on the price.
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AAPF/IAPF Launches Credentialing Program

Renewable, stackable process aims to educate farriers, vets and horse owners
Since its inception, the American Association of Professional Farriers (AAPF) Board of Directors identified the need for a program that recognizes the knowledge, education and skills of its members. Four years later, that need was met with the launch of its farrier credential program.
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Avoid Undesirable Clients By Asking These 6 Questions

Red Velvet Rope Policy guards Wisconsin farrier’s hoof-care practice from troublesome horse owners
Surviving the rigors of the farrier industry often relies on whether you can build a clientele that helps to make ends meet. On the other hand, the survival of your sanity often depends upon the quality of your clientele, rather than the quantity.
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So It’s Time To Sell Your Farrier Business

If you’re thinking about retirement or switching occupations, determining the value of your footcare business isn’t easy
The sale of any business is complicated, and selling a small, personal-service business like a farrier practice that is built around developing successful client relationships is even more difficult. A business sale is composed of two parties exchanging assets that they agree are of similar value. In this case, this usually would mean paying all cash or coming up with some type of a combination of a cash payment plus an earn-out arrangement when purchasing a farrier business.
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Farrier Shop Loyalty Has Its Rewards

Farriers enjoy a multitude of benefits when ordering from one supplier
I like to surround myself with people in the industry who have the same passion, loyalty and integrity as I do. When it comes to buying supplies, it baffles me that farriers don’t buy from the same shop each time simply because of the tremendous advantages that you can reap.
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Molding Better Backyard Horse Clients

Communication and motivating owners are keys to managing hoof care
One of the stone cold, lead pipe locks in the industry is that the overwhelming majority of farriers work on backyard horses. Only 8% of all farriers do not have a single backyard horse client, according to American Farriers Journal’s 2016 Farrier Business Practices Survey, which starts on Page 22. That percentage has not moved appreciably in 14 years. It’s a safe bet that the needle won’t move in the foreseeable future.
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2016 Farrier Business Practices Survey

How Does Your Business Measure Up?

Data gleaned from the only industry-wide benchmark survey of its kind let you compare your business with other footcare operations
Data from the exclusive American Farriers Journal “Farrier Business Practices” survey offers essential information to help you evaluate how well your business compares with those of other footcare professionals. Compiled every 2 years, farriers not only use this data for business analysis purposes, but also rely on this data when raising trimming and shoeing prices.
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Letterbox: November 2016

Editor’s note: In July 2016, the United States Department of Agriculture (USDA) proposed changes to the Horse Protection Act (HPA). The intended purpose of these proposals was to combat soring. Previous attempts to address soring through legislation have stalled in Congress. The USDA would bypass the legislative process by instituting these changes. To read these changes, visit americanfarriers.com/usda.
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